Privacy Policy

Effective Date: 1 January 2024

Lucky Paws Doggy Day Care Privacy Policy

Lucky Paws Doggy Day Care is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data, whether through our website or by other means (electronically, verbally, or in writing).

Topics:

• Data Controller

• Basis for Collecting Your Data (Lawful Processing)

• Recipients of Data and Data Transfers

• Sensitive Information

• Retention Policy

• Data Storage and Security

• Cookies

• Your Rights as a Data Subject

• Automated Decision Making

• 3rd Party Websites

• Contact Details

Data Controller

Lucky Paws Doggy Day Care is the data controller because we decide what data we collect and how it is used and shared. We can be contacted at:

Email: luckypawsdoggydaycare@gmail.com
Phone: 07720350670
Address: 19 St Thomas Close, Guildford, GU4 8LQ

Basis for Collecting and Processing Your Data

Data Protection law defines the basis by which we can lawfully collect and process personal data:

• Consent: We collect and process your data based on your freely given consent. You can withdraw your consent at any time by contacting us.

• Contractual Necessity: We collect personal data to enter into or pursue a contract, such as a service agreement. This includes data collected during and after the contract duration.

• Legal Obligation: We collect personal data to comply with legal obligations, such as financial reporting requirements.

• Vital Interests: We process data to protect your vital interests or those of another person in situations of immediate risk.

• Legitimate Interests: We collect and process personal data based on our legitimate interests, balancing these against your rights and interests.

Recipients of Data and Data Transfers

We do not sell your personal data to third parties. We may share your data with:

• Service Providers: Third parties performing services on our behalf (e.g., accountants, insurance companies).

• Legal Obligations: Law enforcement and fraud prevention agencies as required by law.

Sensitive Information

Lucky Paws Doggy Day Care does not process special category data as defined by Article 9 of the GDPR.

Retention Policy

We retain personal data only as long as necessary for the purposes collected or as required by law. Personal data related to financial transactions and audits are retained for 6 years plus the current year. Data processed for marketing purposes will be retained until you withdraw consent.

Data Storage and Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes both physical and electronic security measures. We require third parties processing data on our behalf to have similar security measures.

Cookies

We use cookies to make our website function properly and to provide viewing data. See our Cookie Policy for details.

Your Rights as a Data Subject

You have the following rights regarding your personal data:

• Right to be Informed: You should be clear about what, why, and how your data is processed.

• Right of Access: You have the right to access the data we hold about you.

• Right to Rectification: You have the right to correct inaccurate or incomplete data.

• Right to Erasure: You have the right to request data deletion in certain circumstances.

• Right to Restrict Processing: You can request data processing restriction under certain conditions.

• Right to Data Portability: You can request your data to be transferred to another service provider.

• Right to Object: You can object to data processing based on legitimate interests or for direct marketing.

To exercise any of these rights, contact us at luckypawsdoggydaycare@gmail.com.

Automated Decision Making

Lucky Paws Doggy Day Care does not use automated decision making to process personal data.

3rd Party Websites

Our website may contain links to other websites. This privacy policy only applies to Lucky Paws Doggy Day Care. When visiting other websites, you should read their privacy policies.

Contact Details

For any questions regarding this privacy policy, please contact us at:

Lucky Paws Doggy Day Care
Email: luckypawsdoggydaycare@gmail.com
Phone: 07720350670
Address: 19 St Thomas Close, Guildford, GU4 8LQ

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GDPR Compliance Statement

Lucky Paws Doggy Day Care GDPR Compliance

Lucky Paws Doggy Day Care is committed to complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Data Controller

Lucky Paws Doggy Day Care is the data controller for the personal data we collect and process.

2. Lawful Basis for Processing

We ensure a lawful basis for processing your personal data, including consent, contractual necessity, legitimate interests, and legal obligations.

3. Data Protection Principles

We adhere to the following principles when processing personal data:

• Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and transparently.

• Purpose Limitation: We collect data for specified, explicit, and legitimate purposes.

• Data Minimization: We collect only the data necessary for the purposes.

• Accuracy: We keep personal data accurate and up-to-date.

• Storage Limitation: We retain personal data only as long as necessary.

• Integrity and Confidentiality: We ensure appropriate security of personal data.

4. Data Subject Rights

We uphold the rights of data subjects, including access, rectification, erasure, restriction of processing, data portability, and objection to processing.

5. Data Breaches

We have procedures to detect, report, and investigate personal data breaches. We will notify the ICO and affected individuals as required by law.

6. International Transfers

We ensure that any transfers of personal data outside the EEA are subject to appropriate safeguards.

7. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure GDPR compliance.

8. Contact Information

For any questions regarding GDPR compliance, please contact our DPO at:

Lucky Paws Doggy Day Care
Email: luckypawsdoggydaycare@gmail.com
Phone: 07720350670
Address: 19 St Thomas Close, Guildford, GU4 8LQ

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